At Emezzu handbag hardware, as well as personally, it is our belief that privacy is of great importance. This is why we process only the data essential for (improving) our services and take great care in handling the information gathered about you and your use of our services. We will never make your information available to third parties for commercial purposes.
This privacy policy applies to the use of the website and the Emezzu services available there. The starting date for the validity of these conditions is May 25th 2018; with the publication of a new version, all previous versions become obsolete and are no longer valid. This privacy policy describes what data we collect about you, for what purposes this data is used, and with whom and under which conditions this data may be shared with third parties. We also clarify how your information is stored, how we protect your information from misuse and your rights
concerning the personal information you have disclosed to us. If you have any questions regarding our privacy policy you can contact us by phone or by e-mail. 

About information processing

Below you can read how we process your data, where we store it, what security measures we take, and who has access to the data. 

Cookies

For more information, see our cookie policy page.

Changes in privacy policy

We reserve the right to chance our privacy policy at any time. You will always find the most recent version on this page. This privacy policy is subject to change. We advise you to regularly consult this privacy policy, so as to stay informed about any changes.

Point of contact for privacy-related matters

We do not have a designated contact person. For information or questions about privacy-related matters, you can contact us at the telephone number or email address listed below

Contact information

Emezzu handbag hardware
Keizersgracht 241 / 2
1016 EA Amsterdam
Nederland
(visit by appointment only)
Telephone: +31-(0)20- 2614656
E-mail: info@emezzuhandbaghardware.com

If you have a complaint about the use of personal data by Emezzu Handbag Hardware, you have the right to submit a complaint to the Dutch Data Protection Authority.

Webshop software

CCV-Shop

Our webshop uses CCV-Shop software. Personal information that you offer us for the benefit of our services is shared with this party. CCV-Shop has access to your information in order to provide us with (technical) support; they will never use your data for any other purpose. Besides our webshop, CCV-Shop also makes it possible for us to send you emails and for you to receive our mail. All transactional and functional e-mail you receive from us is sent via the CCV-Shop servers. CCV-Shop will never use your name and e-mail address for their own purposes. CCV-Shop is required to take appropriate security measures based on the agreement we have with them. These security measures consist of the implementation of SSL-encryption and a strong password policy. CCV-Shop uses cookies and other internet technologies to collect technical data related to your use of the software and to disclose whether
e-mails are being opened and read. Additionally, CCV-Shop processes information about you as a recipient and about the subject lines of e-mails to further improve the quality of their services. No personal data is collected and/or stored. CCV-Shop reserves the right to share collected data internally to further improve their services.

E-mail and mailing lists

MailChimp

We send our e-mail newsletters using MailChimp. MailChimp will never use your name and e-mail address for their own purposes. At the bottom of every e-mail that has been sent automatically, you will see the 'unsubscribe' link. By clicking this link you can indicate that you want to end your subscription, and subsequently you will no longer receive our newsletter.
MailChimp stores your personal data securely. MailChimp uses cookies and other internet technologies that disclose whether e-mails are being opened and read. MailChimp reserves the right to use your data in order to further improve their services, and to share information with third parties for that purpose.

CCV-Shop

For our general business e-mail traffic we use CCV-Shop's services. This party has taken appropriate technical and organisational measures to prevent as far as possible the misuse, loss and corruption of your and our data. CCV-Shop does not have access to our inbox and we treat all our e-mail correspondence as confidential.

Payment processors

You never pay in the webshop. At the moment of payment,  you are rerouted to the website of a bank or payment processor. After payment is completed, you return to the webshop.

Mollie

For processing (some of) the payments made in our webshop we use Mollie's payment platform. Mollie processes your name, address and residential information, and payment information such as your bank account or credit card number. Mollie has taken appropriate technical and organisational measures to protect your personal information. Mollie reserves the right to use your information to further improve their services and subsequently share (anonymised) information with third parties. All guarantees mentioned above in relation to the protection of your personal information also apply to the parts of Mollie's services which involve third parties. Mollie will not keep your information for a longer period of time than legally permitted.

PayPal

For processing payments made in our webshop, we use PayPal's payment platform. PayPal processes your name, address and residential information, and payment information such as your bank account or credit card number. PayPal has taken appropriate technical and organisational measures to protect your personal information. PayPal reserves the right to use your information to further improve their services and subsequently share (anonymised) information with third parties. All guarantees mentioned above in relation to the protection of your personal information also apply to the parts of PayPal’s services which involve third parties. PayPal will not keep your information for a longer period of time than legally permitted.

Giropay

For processing the payments made in our webshop we use CCV Pay's payment platform. CCV Pay processes your name, address and residential information, and payment information such as your bank account or credit card number. CCV Pay has taken appropriate technical and organisational measures to protect your personal information. CCV Pay reserves the right to use your information to further improve their services and subsequently  share (anonymised) information with third parties . All guarantees mentioned above in relation to the protection of your personal information also apply to the parts of CCV Pay's services which involve third parties. CCV Pay  will not keep your information for a longer period of time than legally permitted.

Afterpay

For processing the payments made in our webshop we use Afterpay's payment platform only for the Netherlands and Belgium. Afterpay collects and processes information related to consumers, online retailers and visitors to their website. What information Afterpay collects is dependent on the service you are using. Afterpay only collects personal information if you actually use Afterpay as a payment method (payment afterwards). Afterpay processes your name, address and residential information, and payment information such as your bank account or credit card number. When requesting deferred payment (credit facility), Afterpay shares your personal information and information regarding your financial position with credit rating agencies. All guarantees mentioned above in relation to the protection of your personal information also apply to the parts of Afterpay’s services which involve third parties.
Afterpay will not keep your information for a longer period of time than legally permitted.

Reviews

WebwinkelKeur

We collect reviews via the WebwinkelKeur platform. If you leave a review via WebwinkelKeur, you are required to provide your name, place of residence and e-mail address. WebwinkelKeur shares this information with us so that we can link the review to your order. WebwinkelKeur also publishes your name and place of residence on their own website. In some cases, WebwinkelKeur may contact you to further clarify your review. In the event that we invite you to leave a review, we will share your name and e-mail address with WebwinkelKeur. WebwinkelKeur use this information strictly for the purpose of inviting you to leave a review. WebwinkelKeur has taken appropriate technical and organisational measures to protect your personal data. WebwinkelKeur reserves the right to use third parties for the provision of services. All the guarantees mentioned above regarding the protection of your personal data also apply to the parts of the service for which WebwinkelKeur involves third parties.

Transport and logistics

MyParcel

When you place an order with us, it is our responsibility to deliver your package. We use the services of MyParcel to carry out deliveries. To do so, we are required to share your name, address and place of residence with MyParcel. We also share your e-mail address and potentially your telephone number. MyParcel uses this information strictly to carry out the agreement. MyParcel works with subcontractors (such as PostNL) with whom they also share your data.

Invoicing and accounting

For our administration, accounting, and tax declarations, we use the services of E-Boekhouden en NAHV accountants . Your name, address, and residential information and details are used only  in relation to your order. This information is used for invoice administration. Your personal data is transferred and stored securely. E-Boekhouden en NAHV accountants have taken appropriate technical and organisational measures to protect your personal information from loss and unauthorized use. E-Boekhouden en NAHV accountants are subject to confidentiality in processing your information. E-Boekhouden en NAHV accountants will not use your personal data for any other purpose than those described above.

Purpose of information processing

General purpose of processing

We use your information strictly to provide our services. This means that the purpose of information processing is always related to your order. If you share information with us and we use this data - other than at your own request - to contact you at a later point in time, we will ask for your explicit permission. Your information will not be shared with third parties for any other reason than to meet accounting and other administrative obligations. These third parties are all subject to confidentiality in accordance with our agreement with them, or through an oath or legal requirement.

Automatically collected data

Information collected automatically by our website is processed for the purpose of further improving our services. This information (for example your IP-address, web browser and operating system) are not considered personal data.

Cooperating with fiscal and criminal investigations

In certain cases, Emezzu handbag hardware may have a legal obligation to share your data for the purpose of fiscal or criminal investigations by the government. In such cases, we are forced to share your data, but we will oppose this by any means the law offers us.

Retention periods

We store your information for as long as you are our client. This means that we keep your customer profile until you indicate that you no longer wish to use our services. When you notify us that you no longer wish to use our services, we will also consider this a request to remove all unneccessary information about you. On grounds of applicable administrative obligations, we must keep invoices with your (personal) data, so we will keep this data for as long as the applicable term runs. However, employees no longer have access to your client profile or the documents created in relation to your order.

Your rights

On grounds of the applicable Dutch and European legislation, you have certain rights with regard to the personal data that is processed by or on behalf of us. Below, we inform you about your rights and how you can invoke them.

In principle, we send copies of your information strictly to the e-mail address registered with us. Should you request to receive this information on a different e-mail address or, for instance, by regular mail, we will ask you for your identification. We keep records of completed requests; if a request for removal of information is relevant, we will only keep anonymised information. You will receive any invoices and copies of your data in the same machine-readable data format we use for our systems.

At any given time, you have the right to file a complaint with the Data Protection Authority if you suspect misuse of your personal information.

Right of inspection

You always have the right to review any data that we process or have processed that is relevant or traceable to you. You can submit a request to that effect to our e-mail address.
Within 30 days, you will receive a response to your request. If your request is granted, we will send a copy of all the data to the e-mail address registered with us, together with an overview of all processors who have access to this information, stating the category to which we have assigned this information.

Right of rectification

You always have the right to change any data that we process or have processed that is relevant or traceable to you. You can submit a request to that effect to our e-mail address.
Within 30 days, you will receive a response to your request. If your request is granted, we will send a confirmation to the e-mail address registered with us, stating that the details have been changed.

Right to restrict processing

You always have the right to limit the data that we process or have processed that is relevant or traceable to you. You can submit a request to that effect to our e-mail address.
Within 30 days, you will receive a response to your request. If your request is granted, we will send a confirmation to the e-mail address registered with us, stating that the information will no longer be processed up until such time as you revoke this limitation.

Right of transferability

You always have the right to have the data that we process or have processed that is relevant or traceable to you processed by another party. You can submit a request to that effect to our e-mail address. Within 30 days, you will receive a response to your request. If your request is granted, we will send the statements or copies of all the data about you that we have processed or have had processed by other processors or third parties to the e-mail address registered with us. In such a case, we will likely not be able to continue our services to you any longer, because a secure coupling of database files can no longer be guaranteed.

Right of objection and other rights

In certain cases, you have the right to object to the processing of your personal data by or on behalf of Emezzu handbag hardware. If you object, we will immediately cease the data processing pending the settlement of your objection. If your objection is well-founded, we will make available to you statements and/or copies of data that we have processed or had processed, and then permanently discontinue processing.
You also have the right not to be subject to automated individual decision-making or profiling. We do not process your data in any way to which this right is relevant. If you believe that this actually is the case, please contact us.



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