CONTACT
 How to contact?
ORDER INFORMATION
 Do I have to make an account to order something?
 Is there a minimum order amount?
 How do I make an order ?
 Are all products on stock?
 You have given a wrong delivery address?
 I have forgotten to order something
 Can I make an order from abroad?
 I haven't received a conformation e-mail of my order, what can I do?
 The prices includes VAT?
PAYMENT INFORMATION
 Is my online payment secure?
 Which online payment methods are availible?
 Can I pay after ordering?
 Foreign payment methods
SHIPMENT, RATES AND DELIVERY INFORMATION
 How much are the shipping costs in Europe?
 What is the delivery time?
 Which carriers do you work with?
 Do I receive a track and trace code?
 Is it possible to use another delivery address?
 Can I choose another delivery time
 Do you deliver outside Europe?
 What if my country is not listed in de shipping rates list?
RETURNS INFORMATION
 Can I return my order?
 What is the right of withdrawal?
 What is my legal approval period?
 What are the costs of return shipment?
 Which products cannot be returned?
 How do I register my return shipment?
 When will I receive my money back?
 Can I still return my product after the term for return?
 Can I exchange my product?
 How do I return the products?
 What is the address of the return shipment?
 Where can I find the withdrawal form
 Something went wrong with my order, what can I do?
GUARANTEE AND COMPLAINTS
 Do I have guarantee on the products?
 Any complaints?
PRIVACY POLICY, DISCLAIMER, COOKIES
 Privacy
 Disclaimer
 Cookies
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